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It is very important to us that you feel confident about the security of the purchases you make at Since you gain confidence through knowledge, we've taken the time to answer some common but very important questions about Internet security.

Secure Internet Transactions
To protect your privacy, has incorporated industry-standard secure server software (Secure Socket Layers) into sensitive sections of the store. RSA is a well known brand name for cryptography and has more than 300 million copies of its encryption and authentication technologies installed and in use worldwide. RSA's encryption technology is embedded in many major software packages, including the server software. transactions are secured by encrypting all of your personal information - credit card number, name, and address - while validating the transaction. We use RSA encryption technology to scramble your data so effectively that it would be virtually impossible to break into it.

How To Be Sure Balticshop Purchases Are Secure
There are two ways to make sure you're browsing secure pages. Both Internet Explorer and Netscape Navigator indicate secure modes with a symbol - the image of a closed padlock. You'll know the information is protected if the closed-lock symbol pops into view in the lower right- or left-hand corner of your screen while you are checking out. You can also verify secure pages by checking the address, or URL, listed on the location bar. If you spot an "s" after the "http" at the beginning of the address, you know that you're browsing in a secure environment.

Our Privacy Policy
We respect the privacy of our customers. We do not sell, rent or share any of our client information to any other party. Your postal address, telephone number and email address will not be sold or made available to other companies.

All of the customer data requests is kept secure and confidential and is protected against unauthorized access. In the unlikely event you feel your credit card information could fall into the wrong hands, the US Federal Law limits your liability (applies to United States residents). Under the Fair Credit Billing Act of 1975 (US), you can dispute the charges on your account with your credit card company and temporarily withhold payment while they investigate the situation. Even if your creditor disagrees that unauthorized purchases were made, you're generally only liable for the first $50 in fraudulent charges. Provides Multiple Payment Options
Still hesitant about using your credit card on the Internet? Not a problem. The Customer Service department would be happy to take your order and credit card information over the phone or by fax. You can also print out and fax your order and credit card information to Customer Service Department. Our telephone - North America (Toll free): 1-800-506-2312
Europe: 00 (371) 0928-6434
If you prefer to pay by check or money order, simply print out the order conformation and mail it along with a check or money order in US dollars, drawn from a US dollar account, for the total amount of purchase to:, Customer Service
2842 Main St #333
Glastonbury, CT 06033-1036
If you have any additional concerns that aren't addressed here, feel free to email us at, or call - North America (Toll free): (800) 506-2312
Europe: 00 (371) 2928-6434
If you have any questions about our security or privacy policies, the practices of this site, or your dealings with this Web site, you can write to:, Customer Relations
2842 Main St #333
Glastonbury, CT 06033-1036
Or send email to

All orders taken using a secure server based in the U.S.A., LLC 2000